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ALS Managed Services Ltd are recruitment specialists based in South Wales. They work with organisations across a wide range of industries including waste & recycling, warehousing and logistics to help them find the best talent for their temporary and permanent vacancies. One high profile project they have been involved with was the rapid roll-out of testing and vaccination centres in response to the COVID-19 pandemic. 

Many of the clients that ALS work with have stringent requirements for the use of safety equipment and clothing when operating on their sites. This is especially true for clients who operate in the waste and recycling industry sector. Some clients also have the requirement that the temporary staff that ALS provide are identified by garments with the ALS brand. 

The key criteria for the management team at ALS in securing this equipment and clothing is that their supplier can provide a consistent and reliable level of service excellence. This includes being able to repeatedly provide the correct equipment and branded garments within tight lead times. 

For the last 5 years ALS have used PK Safety as their trusted supply partner for the provision of their PPE, clothing and workwear. 

PK Safety are a well-established safety supplier based in Ystrad Mynach, South Wales. Founded in 1983, PK Safety have extensive experience in been dealing with clients throughout the waste, construction and local authority sectors.  They specialise in working with organisations with large outdoor workforces. 

The team at PK Safety excel in developing long standing working relationships with their customers designed to take away all the hassle and time that so often goes into selecting, procuring and purchasing safety equipment, protective clothing, workwear and hygiene supplies. 

When onboarding ALS as a new client in 2017 the account management team at PK Safety created a comprehensive catalogue of the products that ALS would require and worked with the production, warehouse and purchasing teams to ensure that the necessary stocks are held in our warehouse for next working day delivery on any order that ALS place before 14:00. This was included as a Key Performance Indicator (KPI) in the agreed Service Level Agreement (SLA) that our Business Development and Account Management teams prepared for ALS. 

In the words of Roy Wells (Managing Director, PK Safety); “In addition to the lead time KPI already mentioned our SLA for ALS includes service elements such as technical support for finding protective products for unique and new challenges as well as being able to rely on our Account Management team to provide support in whatever format works best, either electronically, over the phone, on a virtual meeting or face-to-face. As a team we’re very proud of the service we offer to ALS and other companies like them and work hard every day to ensure that we continue to provide it in these uncertain times.” 

Sylwia Wojtowicz (Account Manager, ALS Managed Services Ltd) says; “We really love working with PK Safety.  They’re our choice for the supply of workwear and PPE because of their excellent levels of service and support. Deliveries of the items we need are always on time and accurate and they take a proactive approach to working with us to continue to provide the best service they possibly can.  We really appreciate the human touch in the service and support we get from Roy and the whole team”.